**Our Return Policy: No Sweat, No Fuss!**

We get it—shopping online for special items can be tricky. That’s why we give you 15 full days to decide. Not happy? Send it back for a refund or exchange. Just keep your receipt or order info handy!

**The Basics:**

– Return within 15 days → refund (minus a $16 shipping fee)
– No $16 fee if your order hasn’t left our warehouse yet!
– Items must be unused with original packaging
– Our mistake? We’ll cover return shipping and offer refund or replacement!

**What can’t be returned:**

– Gift cards (but hey, who returns those? )
– Custom-made goodies (made just for you!)
– Sale items (already priced to make you smile!)

**Received something damaged or wonky?**
Email us at clientservice@vanying.com ASAP! We’ll make it right—promise.
For quality issues within a year, we’ll offer 50% off the same item. Nice, right?

**Returning something?**

– Don’t ship to the address on the package—wait for our instructions!
– Use a tracked shipping method (so your return doesn’t go on a solo adventure!).

**Refunds:**
Once we get your return, we’ll process your refund in about a week. It’ll go back to your original payment method, minus the $16 shipping fee for change of mind returns.

**Bought a gift?**
If it was sent directly to you, we’ll refund you as gift credit! If the buyer shipped it to themselves first…we refund them (and maybe they’ll try again!).

We’re all about good vibes and great service. Questions? Holler at clientservice@vanying.com—we love hearing from you!